amplify your vision, enjoy your life

We at The Wellness House, LLC and Dr. Zoyara Reyes respect Your privacy. This Privacy Policy is designed to explain how We collect, use, share, and protect the personal information You provide to Us when You access Our website drzoyarareyes.com and any of our subdomains (the “Website”), purchase Our goods or services, or engage with Us on social media, as well as Your own rights to the information We collect.
 

PERSONAL INFORMATION WE COLLECT

We collect a variety of information from You when You visit Our website, make purchases, or interact with Us on social media. By accepting this Privacy Policy, You are specifically consenting to Our collection of the data described below, to Our use of the data, to the processing of this data, and to Our sharing of the data with third-party processors as needed for Our legitimate business interests.

Personal Data is information that can be used to identify You specifically, including Your name, shipping address, email address, telephone number, or demographic information like Your age, gender, or hometown. You consent to giving Us this information by providing it to Us voluntarily on Our website or any mobile application. You provide some of this information when You register with or make purchases from Our website. You may also provide this information by participating in various activities associated with Our site, including responding to blogs, contacting Us with questions, or participating in group training. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but Your refusal may prevent You from accessing certain benefits from Our website or from making purchases.

The Wellness House, LLC. and Dr. Zoyara Reyes includes social media features for sharing services, products and more. We may provide widgets such as the Facebook Like button, Pinterest, Twitter, and Instagram. These features may collect information about you such as your IP address and which page you're visiting on our website. They may set a cookie or employ other tracking technologies to accomplish this. Social media features and widgets may be hosted by a third-party. If you choose to use those features, they are governed by the privacy policies of the companies that provide them.

The information We collect may include:
When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

● “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
● “Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
● “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Website.

We use Device Information for:
● Functionality: To recognize you on our website and recognize your previously selected preferences, including your preferred language and your location.
● Advertising: To collect information about your visit, the content you viewed, the links you followed, and information about your web browser, device, and IP address. We sometimes share limited aspects of this data with third parties for advertising purposes.

You can set your browser not to accept cookies, and the website above tells you how to remove cookies from your browser. Some of our website features may not function if you disable cookies. Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at admin@thewellnesshousefl.com. It take up to 10 days to process your request.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Provided Information. 

HOW DO WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns). We also use Device Information to track affiliate referrals for the purpose of granting commissions to our affiliates.

If you also communicate directly with Dr. Zoyara Reyes by direct messaging, phone call, social media, or any other form, we may combine the information you give (e.g., if you make a purchase, request an invoice, or join our mailing list) with the information above.

HOW WE SHARE YOUR PERSONAL INFORMATION

We will not willingly share your information with companies outside my organization, except as described in this Privacy Policy. We share your Personal Information with third parties to help us use your Personal Information, as described above. If applicable: For example, we use Google Analytics to help us understand how our visitors use the Website - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

The types of third parties with whom we might share elements of your Personal Information include:
● Payment processors engaged by us to securely store and handle payments information, such as credit or debit card information. We use Stripe.
● Providers of email management and distribution tools. We currently use Flodesk for email management.
● Providers of security and fraud prevention tools and services.
● Providers of data aggregation and analytics software services that allow us to effectively monitor and optimize our site.
● Providers of affiliate marketing tracking and analytics software services that allow us to provide an affiliate program and grant commissions to affiliates.
● Providers of client management systems to help us track and communicate with potential clients.
● If any product will be directly shipped from our supplier, we will only share your shipping address and name.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DATA RETENTION
When you place an order through the Website, Flodesk Checkout or Stripe links, we will maintain your Order Information for our records unless and until you ask us to delete this information.

STORAGE AND RETENTION
Our website is hosted on Showit platform. Showit does not store any website visitor’s data except when their embedded contact form is used. 

BEHAVIORAL ADVERTISING
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by using the links below:
● Meta: https://accountscenter.facebook.com/ads
● Google: https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/


PAYMENTS
All payments are made through a third-party payment processor, we provide the option of Stripe. Please review their privacy policy.

All direct payment gateways offered by Stripe and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

EMAIL MARKETING
If you make a purchase on this Website, download a free resource in exchange for your email address, and/or opt in to receive emails, you agree to receive email communications from this site, including but not limited to newsletters, site updates, promotions, and other announcements and correspondence.  We are not responsible for the receipt of any such emails. You are responsible for ensuring that our email address(es) are not blocked or
forwarded to your spam folder.

You have the right at any time to stop us from contacting you for marketing purposes. If you opt to unsubscribe from receiving emails, you understand that you may no longer receive information or updates from this Website, including promotions or product updates.

SECURITY/CHILDREN
Our Site is not intended for, and should not be used by, children under the age of 18. We do not knowingly collect personal data from children under 18.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR DATA RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Under certain conditions, you may also have the right to restrict or object to our processing of your data, and to request that we transfer your Personal Information to another organization. If you would like to exercise any of these rights, please contact us through the contact information below. 

Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

THIRD-PARTY LINKS
Our privacy policy applies only to our website. We are not responsible for the data collection, privacy practices or policies of any third-party site to which we may provide a link or that may link to our site. We encourage you to read the privacy statement and terms of use of other sites.

PRIVACY POLICY UPDATES
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The date of the last revision will be indicated by the “Last updated” date at the top of this page. Any such changes are effective immediately upon publication on our Website.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at admin@thewellnesshousefl.com.


Last Updated January 20, 2025.